Privacy Policy

Effective Date: 01/01/2025
Last Updated: 15/02/2025

1. Introduction

Welcome to Kleera Ltd ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the United Kingdom.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our web application, Kleera.

2. Data We Collect

When you use Kleera, we collect the following types of personal data:
  • Contact Information: Name, email address.
  • Technical Information: IP address, location data, and usage data.
  • User-Submitted Data: Resume/CV information submitted by users for screening, summarization, and scoring.
  • Tracking Data: Information collected via session tracking tools and third-party analytics software.
We do not collect any sensitive personal data (e.g., health information, biometric data, or political opinions), and we do not knowingly collect data from individuals under the age of 16.

3. How We Collect Your Data

We collect data in the following ways:
  • User Registration: When users create an account on Kleera.
  • Resume Submission: When users submit their resume for screening and scoring.
  • Third-Party Tracking Software: To analyze user behavior and improve our products and services.

4. How We Use Your Data

We use your personal data for the following purposes:
  • To create and manage your user account.
  • To provide customer support.
  • To perform AI-based resume scoring against job specifications.
  • To improve analytics and user experience.
  • To ensure security and fraud prevention.
We do not use your personal data for automated decision-making that produces legal effects on users.

5. Data Sharing and Third Parties

We do not share your personal data with third parties except for the following cases:
  • Product Usage Analytics: We use third-party applications to collect non-identifiable product usage data to analyze user behavior and improve our services.
  • Authentication Services: We use Clerk, a third-party authentication provider, for secure user login and account management.

6. Cookies and Tracking Technologies

We use session tracking technologies to monitor how users interact with Kleera. These tracking tools help us analyze and improve our services.

7. Data Storage and Security

  • Your data is stored securely on AWS (Amazon Web Services) and managed through Clerk (authentication provider).
  • We retain your personal data until account deletion.
  • We implement industry-standard security measures to protect your data, including encryption and access control measures.

8. Your Rights Over Your Data

Under GDPR, you have the following rights:
  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correction: You can request that we correct inaccurate or incomplete data.
  • Right to Deletion: You can request that we delete your personal data.
To exercise your rights, email us at tech@kleera.co.uk.

9. Policy Updates and Notifications

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email and an in-app notification banner.

10. Contact Us

If you have any questions about this Privacy Policy, or if you wish to make a data request, please contact us:

Email: tech@kleera.co.uk

By using Kleera, you acknowledge that you have read and understood this Privacy Policy.